FAQs
Frequently asked questions
FAQ
How much does it cost to clean my home?
Pricing depends on the size and condition of your home, the type of cleaning (standard, deep, or move-in/move-out), and how often you book. Most homeowners get the best value with recurring weekly, bi-weekly, or monthly service. Raccoon Cleaning Services gives a free, no-obligation quote — call (872) 255-0295 and we'll price your home in minutes.
What's included in a standard house cleaning?
A standard cleaning covers all your main living areas: the kitchen (counters, sink, stovetop, and appliance exteriors), bathrooms (toilets, showers, tubs, and mirrors), plus dusting, vacuuming, mopping, and emptying trash throughout the home. It's designed to keep an already-maintained home fresh. Need a one-time reset? Ask about our deep cleaning instead.
What's the difference between standard cleaning and deep cleaning?
A standard cleaning maintains a home that's already in good shape. A deep cleaning goes further — baseboards, door frames, inside the oven and refrigerator, scrubbing tile grout, detailed bathroom buildup, and hard-to-reach spots. We recommend a deep clean for first-time customers, seasonal resets, or homes that haven't been professionally cleaned in a while.
Do you offer move-in and move-out cleaning?
Yes. Our move-in/move-out cleaning gets a property completely turnover-ready — inside cabinets and drawers, appliances, baseboards, and every room top to bottom. It's ideal for tenants who want their deposit back, landlords prepping a unit, and realtors getting a listing show-ready across the Chicago suburbs.
Do you provide post-construction cleaning?
Yes. After a remodel or new build, we remove construction dust, debris, paint splatter, and residue from every surface — floors, fixtures, windows, and vents — so your space is move-in ready. Post-construction work is detailed and labor-intensive, so we'll walk the site with you and quote it accurately.
Do you offer professional carpet cleaning?
Yes. Raccoon Cleaning Services uses hot-water extraction (steam cleaning) to lift dirt, allergens, and stains deep in the fibers — not just the surface. We treat high-traffic lanes, spots, and pet stains, and carpets are left fresh and dry within hours. Available for homes and offices throughout our service area.
Can you clean upholstery and furniture?
Absolutely. We clean sofas, sectionals, armchairs, dining chairs, and mattresses using safe, fabric-appropriate methods that lift stains, odors, dust, and allergens. Upholstery cleaning pairs perfectly with carpet cleaning for a complete refresh — ask us to quote both together and save.
Do you offer commercial and office cleaning?
Yes. We clean offices, retail spaces, medical and professional suites, and other commercial properties across Cook, DuPage, Lake, and Kane counties. Scheduling is flexible — daily, weekly, or after-hours — so cleaning never interrupts your business. Call (872) 255-0295 for a commercial walkthrough and quote.
Are your cleaning products eco-friendly and safe for pets and children?
Yes. We use eco-friendly, non-toxic cleaning products that are tough on dirt but safe for children, pets, and people with allergies or sensitivities. Green cleaning is our default, not an upcharge — so your home is left healthy and fresh, without harsh chemical residue or fumes.
Are your cleaners insured, bonded, and background-checked?
Yes. Raccoon Cleaning Services is fully licensed, bonded, and insured, and every cleaner is vetted, trained, and background-checked. You can feel completely comfortable having our team in your home or business, whether or not you're there during the visit.
Do I need to be home during the cleaning, and how do I book?
You don't need to be home — most clients give us secure access and come back to a spotless space. Because we're bonded and insured, you can trust our team either way. To book, call (872) 255-0295 or request a free quote online, and we'll match you with the next available slot.
Do you offer a satisfaction guarantee?
Yes. Your satisfaction is guaranteed — if anything isn't done to your standard, just let us know within 24 hours and we'll come back and re-clean it at no extra charge. We'd rather make it right than leave you anything less than thrilled.
What areas do you service?
We proudly provide professional residential and commercial cleaning services throughout Chicago's North and West suburbs. Our service areas include (but are not limited to): Aurora, Naperville, Elgin, Schaumburg, Evanston, Arlington Heights, Palatine, Skokie, Dundee, Wayne, Des Plaines, Mount Prospect, Oak Park, Hoffman Estates, Wheaton, St. Charles, Downers Grove, Glenview, Winfield, Elmhurst, Lombard, Buffalo Grove, Bartlett, Park Ridge, Streamwood, Wheeling, Carol Stream, Hanover Park, Carpentersville, Northbrook, Addison, Woodridge, Elk Grove Village, Mundelein, Glendale Heights, Niles, Highland Park, North Chicago, Wilmette, Glen Ellyn, Oak Forest, Vernon Hills, Batavia, Morton Grove, West Chicago, South Elgin, Rolling Meadows, Westmont, Roselle, Bloomingdale, Villa Park, Geneva, Grayslake, Libertyville, Lake Zurich, North Aurora, Brookfield, Lake Forest, Deerfield, Bensenville, Palos Hills, Franklin Park, Hinsdale, La Grange, Prospect Heights, Warrenville, Wauconda, Wood Dale, La Grange Park, Lincolnwood, Winnetka, Burr Ridge, Barrington, Hampshire, Hawthorn Woods, Itasca, Sugar Grove, Glencoe, Clarendon Hills, Hillside, Long Grove, Oak Brook, Island Lake, Lincolnshire, Park City, Inverness, Lakemoor, Northfield, Lake Bluff, Highwood, South Barrington, Kildeer, Green Oaks, Rosemont, Deer Park, East Dundee, Willowbrook, Knollwood, Burlington, Forest Lake, Golf, McCook, Oak Lawn, Burbank, Melrose Park, Elmwood Park, Maywood, Bellwood, Lemont, Norridge, Forest Park, Northlake, River Forest, Schiller Park, River Grove, Harwood Heights, Waukegan Township, Lake Villa Township, and many more nearby locations. Not sure if we service your area? Call us at (872) 255-0295 — we're happy to help!
